It is a natural concern for a Client when initiating a new programme, or moving from one agency to new provider. We aim to make this process as smooth as possible and to manage this process.

Switching Service
If you are a client and currently run a mystery shopping scheme, and feel that you would like to explore fresh ideas, get the service levels that you expect or just review that you are getting value for money, then please get in contact.

In confidence, we will discuss your issues and understand your requirements in more detail, either during a telephone conversation, or we will be happy to meet up and discuss in person. We will review your existing questionnaires and process and will, create a fully costed proposed.

Commitment Free Trial
We are so confident in our services that we offer any new clients a three month risk free trial. If at any point during the first three months, a client does not feel that we meet with their expectations then they will be able to opt out of any annual agreement